Refund/Cancellation Policy

Requested for replacement

Visit My Order to see the status of your replacement process.

Replacement will be done at the time of pick-up at the most locations. In other areas, replacement process is started after the delivered product is picked-up.
Please check SMS & Email we send you for the replacement and more details.

Sellers will not be able to accept returns after the time period mentioned in the seller’s Returns Policy.

Disabled cancel button

Disabled ‘Cancel’ button can mean any one of the following:
1. Might be the item has been delivered
2. The item is non-refundable (e.g. Gift Card)

Money back policy

Once the product is returned within our __ day money back policy the amount will be credited to your wallet. You can make another purchase using the wallet amount or get the amount refunded to your bank account within 4-5 working days.
Return shipping is free, you’ll receive complementary free shipping on replacement and exchange within __ day money back policy.
How to return or exchange

To return/exchange your order, follow these steps:

1. Login to your account
2. Go to My Orders
3. Choose the item you wish to return or exchange
4. Fill in the details
5. Choose Request Return.

Secure your jewellery with the original packaging material provided by our company.

Products which are eligible for return

1. Product should be undamaged.
2. Original tag should be there.
3. Packaging should be intact.

Secure transportation
Your product will be 100% safe and secure with our company, until they reach you.